Your rights as a SEW customer

Further to comments on compensation from SEW the Independent has an article about this, see here It refers to some exemptions that apply to the compensation requirements, including when an outage has been caused by a …

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Response from Rosie Duffield MP re water outage

Many of my constituents were again left without running water last weekend, with no bottled water easily accessible and no information about their supply. Following the horrendous situation we faced last summer, this is completely …

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Police at Blean village hall 21st January 11am

Blean Village Hall : Wed 21 Jan 11:00 Dear Sir/Madam, Local officers will be at Blean Village Hall, 21st January 2026 at 11:00-12:00 hours. This is an opportunity for residents to meet their neighbourhood policing team, discuss any concerns, …

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Message from Cllr Wyatt re recent water Outage

Finally, it happened, another part of Kent without water. South East Water in trouble again.  However, it was only when our poor residents tried turning on taps sometime during the early evening of Sunday 11th January, that anyone knew there …

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Response from South East Water

I received a standard email from SouthEast Water today and replied. (see screenshots below). I have had a response as follows: “Our first priority is to ensure that we get customers’ mains drinking water supply …

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